Volunteer Coordinator

Founded in 1936, the National Wildlife Federation has grown into America's largest and most trusted grassroots conservation organization with 52 state/territorial affiliates and more than six million members and supporters, including hunters, anglers, gardeners, birders, hikers, campers, paddlers, and outdoor enthusiasts of all ages and stripes. The mission of the National Wildlife Federation is to unite all Americans to ensure wildlife thrive in our rapidly changing world. We advance this mission through programming focused on conserving wildlife, restoring habitats and waterways, expanding outdoor opportunities, connecting children with nature, advancing environmental justice, and addressing the causes and consequences of climate change.

To support our mission, we are seeking a Volunteer Coordinator to join our CA team in greater Los Angeles.

NWF’s #SaveLACougars campaign is seeking a Volunteer Coordinator to support its volunteer program, with principal responsibility overseeing the docent program leading public tours at the site of the in-progress Wallis Annenberg Wildlife Crossing. The Volunteer Coordinator will ensure that volunteers are well-informed, engaged, and effectively deployed. Overall, the Volunteer Coordinator helps ensure the volunteer program is successful meeting its goals to engage, educate, and serve the community and foster appreciation for wildlife coexistence and connectivity.

Principle Duties (major areas of responsibility):

Oversee the volunteer docent program leading public tours at the site of the Wallis Annenberg Wildlife Crossing. Responsibilities include recruiting, training, and scheduling docents for regular tour assignments based on knowledge of docents’ abilities, preferences, and tour audience; providing on-site supervision for all docent tours; developing guidelines for conducting tours, presenting complex information, and handling special needs of individuals and groups; and develops, together with the Deputy Director, criteria for assessing docent performance.
Coordinate the functions of all volunteers for the #SaveLACougars campaign, including docents. Provide guidance, assistance, and leadership to volunteers
Recruit and manage volunteers, maintain records, ensure compliance with all program requirements, communicate with volunteers, connect volunteers to opportunities
Coordinate all administrative and operational aspects of training; maintain training schedules and manage logistics of training and volunteer communication meetings and workshops.
Perform other duties as assigned


Demonstrated experience in team leadership, community engagement, and public outreach
Knowledge of and skill in developing interpretive and educational public programs for volunteers to deliver to visitors
Extraordinary communications and interpersonal skills; ability to interact effectively with volunteers and with members of the public
Knowledge of and dedication to the mission of the #SaveLACougars campaign and the Wallis Annenberg Wildlife Crossing
Strong organizational skills

NWF Values:

Your actions are expected to reflect the staff values of the National Wildlife Federation: collaboration, mindfulness, empowerment, inclusivity, and mission focus.  Your competencies should include:

Being motivated by values of equity and responsibility to those most marginalized;
Consistently bringing a high level of empathy and social skills to work and interpersonal interactions;
Being committed to deepening an environmental justice approach in policy priorities, program development and partner engagement;
Actively seeks feedback, direction, and guidance from all team members and keeps staff informed of decisions that impact them;
Being dedicated to advancing NWF’s internal equity transformation and compelling partners and allies to incorporate equity into their work; and
Passion for and commitment to NWF's mission

Applicants are invited to learn more about National Wildlife Federation’s required equity competencies at https://www.nwf.org/About-Us/Careers.

Travel Requirements:

Regular (weekly) travel to the site of the Wallis Annenberg Wildlife Crossing; occasional travel (1-2 times per month) to event sites.

Location and Work Mode:

This position will be based in greater Los Angeles. The National Wildlife Federation is committed to a flexible and empowered work environment with an authentic community of care for all staff. In this position, the employee may work hybrid to be decided jointly with their supervisor in the final stages of the interview process. For more information on Work Modes, please review the benefits section of our careers page: https://www.nwf.org/About-Us/Careers

Physical Requirements of the Job:

Walking/hiking, sometimes on uneven terrain, in a range of outdoor conditions.

Remaining in a normal seated or standing position for extended periods; reaching and grasping by extending hand(s) or arm(s); dexterity to manipulate objects with fingers, for example, using a keyboard; communication skills using the spoken word; ability to see and hear within normal parameters; ability to move about the workspace. The position requires mobility, including moving materials weighing up to several pounds (such as a laptop computer or tablet).

Persons with disabilities may be able to perform the essential duties of this position with reasonable accommodation. Requests for reasonable accommodation will be evaluated on an individual basis.

Please Note:

This job description sets forth the job’s principal duties, responsibilities, and requirements; it should not be construed as an exhaustive statement, however.  Unless they begin with the word “may,” the Essential Duties and Responsibilities described above are “essential functions” of the job, as defined by the Americans with Disabilities Act.

Compensation and Benefits:

The salary range for this position is $66,650 - $68,000 commensurate with experience.

We are proud of our designation by Mogul as a Top 100 Workplace with the Best Benefits, and by Forbes as one of America’s best small employers!  We value work-life balance and a family-friendly atmosphere with flexible scheduling.  We want you to be able to integrate work and personal life with attention to your self-care, so that your work schedule is not depleting.  We offer benefits so you feel restored and fueled through the day and week.

We offer these supports to help manage your mental, emotional, and physical health:

Paid time off: Vacation that starts off at three weeks accrual based on a full-time schedule, unlimited wellbeing (this time can be used for physical, spiritual, emotional, cultural, religious or financial wellbeing for yourself, a partner, or family member – including pets), and 11 holidays
We close down for a paid winter break between December 25 to January 1 to recognize end of-year stress, and time for reflection, rejuvenation, and spending time with family.
Up to 16 weeks of fully paid Family and Medical Leave
Low-cost health, dental, and vision insurance options – all outpatient mental health is covered at in-network rates
Therapist available at no cost
Pet insurance and discount perk program
Annual wellbeing allowance

In addition to your salary, we offer the following supports to your personal finances:

Retirement plan with immediate match and vesting
Annual year end retirement contribution
Tuition Reimbursement
Adoption and Surrogacy assistance
Pet adoption stipend
Student Loan management

Applicants are invited to learn more about National Wildlife Federation’s benefits package at https://www.nwf.org/About-Us/Careers.


Applications will be reviewed on a rolling basis.  Candidates should submit a cover letter and resume.

For more information on our recruiting process, please review our Careers page: https://www.nwf.org/About-Us/Careers

We strive to increase diversity, equity, inclusion and justice (DEIJ) in all elements of our work and with our partners to support the interdependent needs of wildlife and people in a rapidly changing world. We recruit, employ, train compensate, and promote regardless of race, religion, creed, national origin, ancestry, sex (including pregnancy), sexual orientation, gender identity (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, genetic information, past, current, or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law. We are proud to be an equal opportunity employer. Applicants are invited to learn more about National Wildlife Federation’s commitment to diversity, equity, and inclusion at nwf.org/equity.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job, therefore our job descriptions are guidelines, not hard and fast rules.  Your experience, which may include paid and unpaid experience, including volunteer work, helps build the competencies and knowledge that translates to our openings.  Diversity of experience and skills combined with passion is a key to innovation and a culture of excellence.  Therefore, we encourage people from all backgrounds to apply to our positions.

Please let us know if you require accommodations during the application or interview process by reaching us at hrhelp@nwf.org  or 703-438-6244.

If selected for this position, a background check will be conducted.

Roles & Responsibilities

Type of Work:
Los Angeles, CA

How to Apply