Senior Coordinator, Donor Relations

Founded in 1936, the National Wildlife Federation has grown into America's largest and most trusted grassroots conservation organization with 52 state/territorial affiliates and more than six million members and supporters, including hunters, anglers, gardeners, birders, hikers, campers, paddlers, and outdoor enthusiasts of all ages and stripes. The mission of the National Wildlife Federation is to unite all Americans to ensure wildlife thrive in a rapidly changing world. We advance this mission through programming focused on conserving wildlife, restoring habitats and waterways, expanding outdoor opportunities, connecting children with nature, advancing environmental justice, and addressing the causes and consequences of climate change.

To support our mission, we are seeking a Senior Coordinator, Donor Relations to join the Development team.

As an integral part of a cross-functional team, the Senior Coordinator, Donor Relations is responsible for a range of solicitation and operations functions aimed at ensuring the continued success across the National Wildlife Federation’s fundraising and donor engagement efforts.

The Senior Coordinator will work in conjunction and through the direction of the Director for Donor Relations & Special Giving to create engaging programming for a rapidly growing segment of our donors. This role will provide support and management around donor mailings, donor events, and collateral production essential to the solicitation, engagement, and stewardship of important donor segments. They will work with team leads to build and manage annual stewardship calendars and facilitate critical planning meetings to ensure coordinated efforts as needed.

The primary focus area for this position will be the production management for the mid-level program’s marketing and communication efforts, providing support with content generation, internal review, production, and delivery while managing deadlines. These efforts directly influence revenue and will require strong attention for detail. This person will be tasked with tailoring and adopting stewardship efforts and campaigns to offer engagement to major giving supporters as well.

The ideal candidate will be team focused, working alongside giving officers, team leads, and multiple external partners to address special needs, inquiries received, and targeted outreach as needed. Strong writing and copy-editing skills are desired. They will be effectively cross-trained and versed in the CRM systems, protocols, and data management best practices.

As this position will, at times, be forward-facing with members and supporters, they are expected to possess strong communication and interpersonal skills.

Principle Duties (major areas of responsibility):

Oversee & Harmonize Donor Content

-In conjunction with the Director for Donor Relations & Special Giving, effectively generate content, oversee internal review, production, and delivery of various direct marketing packages, solicitations, and fundraising appeals as relevant to the Individual Giving units, President’s Leadership Council, and/or our CEO.
-Work directly with external consultants to oversee the production and delivery of creative packages, including oversight of initial kickoff meetings, notes and resources, timelines, copywriting, design, and final production.
-In coordination with the Donor Relations Team, lead production and management of communications calendars for mid-level and major giving, ensuring coherent thematic approaches across all Individual Giving units and their elevated giving circles.
-Adapt content for the major gifts team, including tailored solicitations and benefits packages.
-Adapt content from the Membership team for mid-level and coordinate upgrade potential within mid-level.
-Create communications to capture donor interests through solicitations and direct marketing packages.
-Ensure scientific integrity of content through ownership of internal approvals for all donor communications.
-Collaborate with various business units, program leads, and agency partners regularly, helping to ensure teams are communicating and working together effectively to produce a coherent approach to donor engagement.
-In coordination with the Magazine team, create a path to collaborate on content and capitalized on opportunities for shared efforts.
-Aid and coordinate with the Director for Donor Relations & Special Giving to oversee all mid-level donor content.
-Other duties as assigned.

Engage with Donors

-Work directly with Individual Giving unit leads to build an understanding of donor engagement needs to foster a shared forum for ideas from which to build better stewardship opportunities for important donor segments like mid-level and the President's Leadership Council, and assist in the planning and coordination of various Council activities.
-Spearhead, create and manage execution of promotions for online donor engagement events (All Access).
-Spearhead and create communication and promotions for in-person donor engagement events, when applicable.
-Assist with implementation of all donor engagement events online and in-person.
-Assist in the creation of communication for donor inquiries and/or targeted outreach as needed.
-Provide hand raising opportunities through highly tailored and targeted outreach to prospective donors.
-As needed, provide direct support to the Federation’s senior staff and volunteer leadership in the development and implementation of strategies to cultivate, engage, solicit, and steward prospective funders and existing donors.
-Assist with and field inquiries from the Federation’s Board of Directors and VIP supporters in a timely and professional manner.
-Other duties as assigned.

Operational Support

-Provide administrative support to the Individual Philanthropy team, including assistance in scheduling and preparing presentation materials for meetings, donor mailings, premium organization, and generating and reviewing donor and corporate solicitation and acknowledgment letters and reports.
-Maintain constituent profiles and accurately enters demographic information, contact reports, and various moves relating to donor qualification, cultivation, solicitation, and stewardship, performing these and other CRM-related functions with regularity and consistency.
-Assist with Individual Giving team programs, projects, and miscellaneous initiatives.
-Create, provide, and circulate key performance indicator reports as needed.
-Other duties as assigned.


-College Degree and/or 3-5 demonstrated years of experience within direct fundraising or nonprofit organizations required.
-Growth mindset in partnership with the commitment to create, foster, and build a healthy and equitable work environment required.
-Penchant for effectively and efficiently managing multiple processes and deadlines, ideally in a fast-paced environment.
-Superior interpersonal skills, and excellent writing and communication skills.
-Ability to work independently and serve as an integral part of the team.
-Proficiency in Microsoft Office Suite and familiarity with CRM, various databases, and management reporting tools.
-A passion for the preservation and protection of wildlife and wild places a plus.

NWF Values:

Your actions are expected to reflect the staff values of the National Wildlife Federation: collaboration, mindfulness, empowerment, inclusivity, and mission focus.  Your competencies should include:

-Being motivated by values of equity and responsibility to those most marginalized;
-Consistently bringing a high level of empathy and social skills to work and interpersonal interactions;
-Being committed to deepening an environmental justice approach in policy priorities, program development and partner engagement;
-Actively seeks feedback, direction, and guidance from all team members and keeps staff informed of decisions that impact them;
-Being dedicated to advancing NWF’s internal equity transformation and compelling partners and allies to incorporate equity into their work; and
-Passion for and commitment to NWF's mission

Applicants are invited to learn more about National Wildlife Federation’s required equity competencies at https://www.nwf.org/About-Us/Careers.

Travel Requirements: 

Occasional travel to our Headquarters located in Reston, Virginia as well as to board or donor events.

Location and Work Mode: 

This position will have full time remote capabilities with the expectation of occasional visits to our headquarters in Reston, Virginia. The National Wildlife Federation is committed to a flexible and empowered work environment with an authentic community of care for all staff. In this position, the employee may work remote to be decided jointly with their supervisor in the final stages of the interview process. For more information on Work Modes, please review the benefits section of our careers page: https://www.nwf.org/About-Us/Careers 

Physical Requirements of the Job:

Remaining in a normal seated or standing position for extended periods; reaching and grasping by extending hand(s) or arm(s); dexterity to manipulate objects with fingers, for example, using a keyboard; communication skills using the spoken word; ability to see and hear within normal parameters; ability to move about the workspace. The position requires mobility, including moving materials weighing up to several pounds (such as a laptop computer or tablet).

Persons with disabilities may be able to perform the essential duties of this position with reasonable accommodation. Requests for reasonable accommodation will be evaluated on an individual basis.

Please Note: This job description sets forth the job’s principal duties, responsibilities, and requirements; it should not be construed as an exhaustive statement, however.  Unless they begin with the word “may,” the Essential Duties and Responsibilities described above are “essential functions” of the job, as defined by the Americans with Disabilities Act.

Compensation and Benefits:

The salary range for this position is $50,000 - $60,000, commensurate with experience.

We are proud of our designation by Mogul as a Top 100 Workplace with the Best Benefits, and by Forbes as one of America’s best small employers!  We value work-life balance and a family-friendly atmosphere with flexible scheduling.  We want you to be able to integrate work and personal life with attention to your self-care, so that your work schedule is not depleting.  We offer benefits so you feel restored and fueled through the day and week.

We offer these supports to help manage your mental, emotional, and physical health: 

-Paid time off: Vacation that starts off at three weeks accrual based on a full-time schedule, unlimited wellbeing (this time can be used for physical, spiritual, emotional, cultural, religious or financial wellbeing for yourself, a partner, or family member – including pets), and 11 holidays
-We close down for a paid winter break between December 25 to January 1 to recognize end of-year stress, and time for reflection, rejuvenation, and spending time with family.
-Up to 16 weeks of fully paid Family and Medical Leave
-Low-cost health, dental, and vision insurance options – all outpatient mental health is covered at in-network rates
-Therapist available at no cost
-Pet insurance and discount perk program
-Annual wellbeing allowance

In addition to your salary, we offer the following supports to your personal finances:

-Retirement plan with immediate match and vesting
-Annual year end retirement contribution
-Tuition Reimbursement
-Adoption and Surrogacy assistance
-Pet adoption stipend
-Student Loan management

Applicants are invited to learn more about National Wildlife Federation’s benefits package at https://www.nwf.org/About-Us/Careers.


Applications will be reviewed on a rolling basis.  Candidates should submit a cover letter and resume.

For more information on our recruiting process, please review our Careers page: https://www.nwf.org/About-Us/Careers 

We strive to increase diversity, equity, inclusion and justice (DEIJ) in all elements of our work and with our partners to support the interdependent needs of wildlife and people in a rapidly changing world. We recruit, employ, train compensate, and promote regardless of race, religion, creed, national origin, ancestry, sex (including pregnancy), sexual orientation, gender identity (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, genetic information, past, current, or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law. We are proud to be an equal opportunity employer. Applicants are invited to learn more about National Wildlife Federation’s commitment to diversity, equity, and inclusion at nwf.org/equity.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job, therefore our job descriptions are guidelines, not hard and fast rules.  Your experience, which may include paid and unpaid experience, including volunteer work, helps build the competencies and knowledge that translates to our openings.  Diversity of experience and skills combined with passion is a key to innovation and a culture of excellence.  Therefore, we encourage people from all backgrounds to apply to our positions.

Please let us know if you require accommodations during the application or interview process by reaching us at hrhelp@nwf.org  or 703-438-6244.

If selected for this position, a background check will be conducted.

Roles & Responsibilities

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How to Apply