Wildlife Hospital Manager
Type of Job
Nov 18, 2022
About the job
Job Title: Wildlife Hospital Manager
Division: Animal Care
Reports To: Executive Director
FLSA Status: Exempt, Full Time
Prepared Date: October 2022
Summary:The Wildlife Hospital Manager oversees all aspects of the care, rehabilitation and release of injured, sick and orphaned wildlife, including a variety of songbirds, raptors, corvids, water birds and small, medium and large mammals, as well as reptiles and amphibians. The Wildlife Hospital Manager is responsible for the overall strategic leadership and daily management of all direct animal care activities, training and supervision of animal care staff and volunteers at the hospital, and those that provide care through CWC’s home care program. The Wildlife Hospital Manager is responsible for daily animal care and rehabilitation operations, as well as policy and protocol creation and enforcement. The Wildlife Hospital Manager may serve as the spokesperson for the wildlife department and may be required to handle media relations under the guidance of the Executive Director. This role also requires ordering supplies, including medications, for the Animal Care department.
Essential Duties and Responsibilities:
§ Provide support to the Executive Director, DVM and Wildlife Technicians.
§ Hire, manage, train, and coach wildlife technicians
§ Represent CWC at state run meetings and conferences.
§ Comfortable speaking to media outlets while following CWC’s Media Policy.
§ Supervise activities of up to five direct reports and more than 200 volunteers and interns. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws, which include interviewing, hiring, and training employees and volunteers planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and dismiss employees and volunteers as needed, per HR policies and procedures.
§ Work alongside CWC’s DVM and assist with radiographs, minor surgeries and anesthesia needs.
§ Delegate responsibilities to other employees as conditions warrant.
§ Coordinate donor releases with the Development Manager.
§ Ensure that a safe, professional, and sanitary working environment is maintained at all times.
§ Continually observes conditions within the organization and makes suggestions and recommendations for change or improvements to the Executive Director.
§ Oversee the care and treatment of all animals in care, and decide when final dispositions will happen.
§ Examine or supervise examination of all animals at intake and determine course of treatment.
§ Approve treatment plans set by Wildlife Technicians.
§ Have final sign-off on all Fish & Wildlife courses.
§ Develop and ensure implementation of written protocols for the safety and well-being of animal patients, staff, volunteers, and interns.
§ Schedule and lead regular meetings with animal care staff.
§ Sign off on all releases and coordinate with any governing agency if and when needed.
§ Oversee the animal care budget and provide animal care budget reports to the Executive Director when requested.
§ Provide Executive Director with annual animal care budget information for CWC yearly budget.
§ Oversee the ordering and maintenance of hospital supplies, including food and medication.
§ Ensure compliance with all state and federal regulations and permits.
§ Develop strong and continuing relationships with state and federal agencies.
§ Network with other wildlife hospitals to ensure patients are receiving the best care possible.
§ Perform euthanasia in accordance with CWC policies and state and federal laws.
§ Schedule triage coverage for Wildlife Technicians, interns and volunteers.
§ Communicate professionally with coworkers, volunteers and the general public.
§ Communicate effectively and productively with the Volunteer team regarding volunteer and internship issues.
§ Identify incoming animal patients ensure that correct diet, course of treatment and housing are established.
§ Oversee CWC’s home care team and ensure they are following CWC’s protocols.
§ Maintain detailed medical records in CWC’s database, and other paperwork as required and in accordance with CWC and CAFW protocols.
§ Prepare and update all medical charts as needed.
§ Stay up to date on current laws and ordinances pertaining to wildlife.
§ Perform other duties as assigned by the Executive Director, to ensure a positive public image, enhance the operation of the organization and improve the quality of life for animals
Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Upon hire, must be fully vaccinated against COVID and able to show COVID Vaccination Card as proof of vaccination. Upon hire, must pass a background check.
§ Must be reliable, dependable, and on time to shifts.
§ Post-secondary education in zoology or related field and/or equivalent experience.
§ Minimum two years of experience training and managing staff and volunteers, demonstrated ability to provide overall leadership, direction and motivation.
§ Must have a current CA driver's license with a clean driving record in order to be insured by organization’s insurance.
§ Must be or able to become proficient using the WRMD database, within the introductory period.
§ Basic knowledge of Microsoft Office Suite, Google Suite and Slack. Computer keyboarding skills and data entry are required.
§ Excellent written and verbal communication skills. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, volunteers, and other employees of the organization.
§ Comfortable with public speaking and able to represent CWC professionally when speaking to media networks.
§ Extensive knowledge and experience in the care and rehabilitation of a broad range of wildlife species including birds, mammals, reptiles and amphibians.
§ Familiarity with medications commonly used in wildlife and ability to accurately calculate and administer medications.
§ Advanced skills with capture, examination, diagnosis, nutrition, caging, and medical therapies including injections, fracture stabilization, fluid therapy, wound and pain management.
§ Ability to run and interpret avian and mammal blood values.
§ Ability to run fecals, and ability to identify and treat animals for parasites.
§ Ability to add and subtract, multiply and divide. Ability to perform these operations using units of American money and weight measurement, and volume.
§ Ability to apply good sense of judgment to carry out detailed but uninvolved written or oral instructions.
§ Ability to deal with problems involving a few concrete variables in standardized situations.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job of working with wildlife care and rehabilitation. They include, but are not limited to the following: able to lift or move up to 50 lbs; stand for extended periods of time; use hands and fingers to handle or feel; kneel, crouch, stoop, or crawl; reach to an arm’s length; vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is routinely exposed to toxic or caustic chemicals, zoonotic diseases, aggressive and feral animals, mechanical moving parts, outside weather conditions and risk of radiation. The noise level in the work environment can be loud.
All full-time, non-seasonal employees at California Wildlife Center are eligible for the following benefits:
· Fully covered medical insurance plan, including rabies pre-exposure vaccine at no cost
· Fully covered dental and vision insurance
· Generous vacation and sick time accrual
· 10 paid holidays per year
· Option to contribute to a 403(b) retirement plan
Send cover letter and resume to the Executive Director, Jennifer Brent (firstname.lastname@example.org).