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Sr. Director, People Operations

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Published Date

Feb 27, 2023

About the job

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About our Team


The People team is dedicated to centering and partnering with our employees to provide them with the resources, tools and opportunities they need to be the best they can be at their jobs. We engage with all staff authentically and ethically to foster a collaborate and affirming culture. Our commitment to the NWF team is to be great with People through trust and transparency. Our team dynamic is collaborative, supportive and solutions-oriented. We seek win-win scenarios and believe in making a positive difference in the employee experience and our organizational culture.


About You


You are a leader inside and out. Your core strengths encompass compassion and commitment and you possess a leadership style that uplifts the team and leaders to bring their best to the Federation. You mentor. You coach. You influence. You’re a thoughtful and curious learner and not afraid to ask questions. Your ability to roll-up your sleeves and get-in-the-weeds to get it done comes naturally and your strength lies in providing values-based leadership and demonstrating grit and tenacity to excel. Your analytical approach to problem-solving and assisting all levels of the team is shaped by your in-depth experience working in an inclusive manner.


About the Job


As the Director, People Operations you guide our People programs and organizational culture. Your role is instrumental in leading and advancing key People related programs and activities and your work helps to establish NWF as a destination employer. You will contribute at both hands-on and strategic levels and partner with cross functional leadership and teams to design and deliver strategies and tactics for how we hire, onboard, develop, motivate and retain our world-class team.


  • Manage all of the day-to-day operations for NWF’s People programs, including interpreting and administering policies and practices
  • Provide confidential support to employees and managers to deepen and foster collegial work relationships
  • In conjunction with the AVP of Total Rewards, develop and implement programs to shape culture and the employee experience
  • Develop and implement an engaging and active recruiting program
  • Develop systems and process for People evaluation, feedback, and career development
  • In conjunction with the Director, Learning and Development identify and implement learning programs to expand individual and team competencies
  • Manage a small team of HR professionals
  • Assist VP of People and executive leadership team with executing on NWF’s strategic goals


About the Role


  • Significant experience successfully leading or building People operations, programs and practices; strong generalist foundation across all People team functional areas including: recruiting, talent development, change management, employee engagement, employee relations, compensation and benefits
  • Track record of using metrics and analytics to inform decisions
  • Superb organizational skills, strong attention to detail, and ability to manage to deadlines
  • Clear, concise and engaging communication skills
  • Strong interpersonal skills and ability to manage complex relationships and difficult conversations
  • Proven ability of identifying issues and opportunities and using advanced EQ skills to influence win-win solutions
  • Knowledge of federal and state laws and regulations and practical experience translating those laws into policies and practices


NWF Values:


Your actions are expected to reflect the staff values of the National Wildlife Federation: collaboration, mindfulness, empowerment, inclusivity, and mission focus. Your competencies should include:


  • Being motivated by values of equity and responsibility to those most marginalized;
  • Consistently bringing a high level of empathy and social skills to work and interpersonal interactions;
  • Being committed to deepening an environmental justice approach in policy priorities, program development and partner engagement;
  • Actively seeks feedback, direction, and guidance from all team members and keeps staff informed of decisions that impact them;
  • Being dedicated to advancing NWF’s internal equity transformation and compelling partners and allies to incorporate equity into their work; and
  • Passion for and commitment to NWF's mission


About NWF


Founded in 1936, the National Wildlife Federation has grown into America's largest and most trusted grassroots conservation organization with 52 state/territorial affiliates and more than six million members and supporters. The mission of the National Wildlife Federation is to unite all Americans to ensure wildlife thrive in our rapidly changing world. The National Wildlife Federation believes that in order to save wildlife and ourselves, we need to ensure that everyone living in America has access to clean air and water, safe communities, easy and equitable access to nature, and protection from the ravages of climate change. These basic needs, equally necessary and urgent for all people, are foundational to bringing the conservation movement and ethos into the 21st century.


Location and Work Mode:


The National Wildlife Federation is committed to a flexible and empowered work environment with an authentic community of care for all staff. In this position, the employee may work in the office, in a hybrid manner, or fully remote, to be decided jointly with their supervisor in the final stages of the interview process.


Compensation and Benefits:


The salary range is $100,000-$120,000 per year. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications and ability to demonstrate high levels of EQ.


We are proud of our designation by Mogul as a Top 100 Workplace with the Best Benefits! We value work-life balance and a family-friendly atmosphere with flexible scheduling. We want you to be able to integrate work and personal life with attention to your self-care, so that your work schedule is not depleting. We offer benefits so you feel restored and fueled through the day and week.


We offer these supports to help manage your mental, emotional, and physical health:


  • Paid time off: Vacation that starts off at three weeks accrual, unlimited wellbeing (this time can be used for physical, spiritual, emotional, cultural, religious or financial wellbeing for yourself, a partner, or family member – including pets), 10 holidays, and 3 floating holidays
  • We close down for a paid winter break between December 25 to January 1 to recognize end of-year stress, and time for reflection, rejuvenation, and spending time with family.
  • Up to 16 weeks of fully paid Family and Medical Leave
  • Low-cost health, dental, and vision insurance options – all outpatient mental health is covered at in-network rates
  • Therapist available at no cost
  • Pet insurance and discount perk program
  • Annual wellbeing allowance


In addition to your salary, we offer the following supports to your personal finances:


  • Retirement plan with immediate match and vesting
  • Annual year end retirement contribution
  • Tuition Reimbursement
  • Adoption and Surrogacy assistance
  • Pet adoption stipend
  • Student Loan management


Applicants are invited to learn more about National Wildlife Federation’s benefits package at


COVID Consideration:


The National Wildlife Federation closely follows the 2019 Novel Coronavirus Disease and has implemented processes that promote the safety of our employees, candidates, and communities. Proof of vaccination will be required for employment at the National Wildlife Federation.




Applications will be reviewed on a rolling basis. Candidates should submit a cover letter and resume. Please include a response to the following prompt in your cover letter:


Tell us about a time when you delivered a ‘wow’ experience for employees. For instance, what was it that you created? With whom did you work? How long did it take? What were key the factors that helped make the experience impactful. We’re leaving it up to you to decide what you want to share and what’s important for us to know about you and your accomplishment. We’re interested in you and your story.


We strive to increase diversity, equity, inclusion and justice (DEIJ) in all elements of our work and with our partners to support the interdependent needs of wildlife and people in a rapidly changing world. We recruit, employ, train compensate, and promote regardless of race, religion, creed, national origin, ancestry, sex (including pregnancy), sexual orientation, gender identity (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, genetic information, past, current, or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law. We are proud to be an equal opportunity employer. Applicants are invited to learn more about National Wildlife Federation’s commitment to diversity, equity, and inclusion at


We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job, therefore our job descriptions are guidelines, not hard and fast rules. Your experience, which may include paid and unpaid experience, including volunteer work, helps build the competencies and knowledge that translates to our openings. Diversity of experience and skills combined with passion is a key to innovation and a culture of excellence. Therefore, we encourage people from all backgrounds to apply to our positions.


Please let us know if you require accommodations during the application or interview process by reaching us at or 703-438-6244.


If selected for this position, a background check will be conducted.

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