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Senior Manager of Chapter Governance Support

Job Location

Remote/At home, Some travel required


Type of Job




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Published Date

Dec 16, 2022

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Job Title: Senior Manager of Chapter Governance Support 
Department: Program
Location: Remote/Flexible; This position requires an ability to travel. 
Reports To: Deputy Director of Chapter Support 
Supervises: TBD

Context: At the Sierra Club, we believe in the power of togetherness. Together, we remain committed to the fight for a healthy climate built on a foundation of environmental, racial, economic, and gender justice – a future where all people benefit from a healthy, thriving planet and a direct connection to nature. As the climate crisis and deeply entrenched systemic racism all fuel inequity, we will continue to fight for a bold, transformational agenda that recognizes the interconnectedness between our planet, our humanity, and our democracy. By recognizing that our destinies are tied, we continue to name that all things are fundamentally connected, and the overlap between ecology, race, gender, and representative government will move to either advance our collective humanity or to oppress it.

Sierra Club is comprised of staff across the country and a network of volunteer leaders and local chapters that support our grassroots engagement. We are also proud to be a unionized employer, with two labor unions representing more than half of our employees.

Scope: The Office of Chapter Support is charged with strengthening the capacity of 60+ chapters and over 300 local entities to build a broader movement, foster a more equitable, just and inclusive organization, and achieve local victories.

Reporting to the Chapter Support Director, the Senior Manager of Chapter Governance Support will be a senior manager for chapter-related matters. This is a senior position, intended to develop and oversee efforts to simplify governance procedures and policies and create proactive strategies for enhancing chapter capacity related to accountability, conflict and governance practices. This position will manage and support Chapter Support Representatives and volunteer teams to implement strategies and provide guidance for Chapter compliance with organizational policies & requirements; and tracking progress on governance compliance.

This position plays a key role in achieving these outcomes through the management of staff, overseeing projects and program development and partnering with other organizational entities and volunteers on the implementation of accountability and conflict support in line with existing organizational policies and mechanisms.

Job activities include but are not limited to:

  1. Oversees efforts to better standardize and simplify Chapter governance policies and procedures. Helps ensure that chapter policies and procedures are regularly updated to meet the organization’s needs, working with stakeholders (appropriate staff, teams and volunteers) on identifying needed changes, facilitating input and feedback processes for revisions, as well as adoption and implementation. Responsible for communicating changes with key stakeholders in a timely and consistent manner.
  2. Acts as staff support for the Bylaws, Standing Rules and Elections Committee. Provide leadership and coordination in the efforts to assist Chapters and local entities in the creation, adoption of and changes to bylaws. Provides advice and assistance, interprets and resolves disputes regarding bylaws, standing rules and elections. Ensures that related policies and procedures are compliant with National Sierra Club bylaws and policies.
  3. Develop and oversee proactive strategies for enhancing chapter capacity and competency related to accountability, conflict and governance practices. Implements strategies and provides guidance and expectation setting for Chapter compliance with organizational policies & requirements, tracking progress on governance compliance. Strategies include assessment and evaluation, training, internal communication processes.
  4. Manages and navigates complex issues, structures, and policies. Supports Director in responding to organizational urgencies, needs and requests while maintaining progress on programmatic priorities. Acts as a resource and partner in navigating conflict, accountability, compliance and liability. Oversees, guides and directly implements activities related to enforcing Sierra Club policy and procedures for staff and volunteer leaders. Implements processes to stabilize chapter governance as needed.
  5. Develops, maintains and strengthens relationships. Develop authentic and just relationships with staff and volunteers throughout the organization, at all levels. Develops a reputation as a resource and support to staff and volunteers throughout the organization, particularly in chapters and on chapter related matters. Coordinates with and supports Chapter representative entities. Collaborate closely with key stakeholders within the national structure of the organization.
  6. Responsible for managerial duties. Manages staff as assigned. Facilitates development of work plans. Trains and supports professional development, conducts performance appraisals. Coaches and helps staff to problem solve, manage workloads, adjust plans as needed. 
    Perform miscellaneous duties and manage special projects as assigned.

Seasonal Activities: Heavier seasonal workloads may occur as a result of project deadlines, staff absences and vacancies, and during peak activity periods. Frequent weekend and/or evening work required. Periodic travel, up to 20% of the time.

The successful candidate must have the following skills and experience:

  • Experience developing and/or managing organizational governance policies, procedures and processes. Demonstrated knowledge and practice with creation, implementation or oversight of systems that maintain consistency, alignment and compliance with organizational policies, particularly those utilized or required of leadership bodies or entities to manage organizations.
  • Staff and team direct management experience. Experience recruiting, developing and leading teams of people toward a shared purpose or outcome. Understanding and skill in navigating team dynamics and utilizing tools and practices to facilitate teamwork, team growth and achievements.
  • Operationalizing Equity. Models effective equity analysis and practice and demonstrates a sophisticated understanding of how group dynamics impact supervisory relationships, organizational culture, partnerships, campaigns and coalition work. Your decision-making is consistent, intentional, and committed to creating equitable outcomes at all levels. You have led high-performing and leaderful teams across group identities. You intervene when challenging group dynamics play out, in ways that build understanding, trust, and deeper self-awareness of team members.
  • Experience effectively navigating complex organizational systems, structures and dynamics.Demonstrated track record of understanding and navigating complex and layered employee and volunteer relations issues, organizational/volunteer structures and matrix management. Ability to identify and address root causes and to work within and improve opaque systems and processes.
  • Proficiency with various digital platforms and systems. Experience utilizing word processing packages, spreadsheets, and data tracking applications, such as Google suite.

The strongest candidates will also demonstrate the following experience, skills and competencies:

  • Understanding and/or experience with conflict transformation/resolution practices
  • Ability to maintain progress on proactive deliverables, while being responsive to incoming needs and evolving priorities
  • Experience working in organizations with both staff and volunteer infrastructures
  • Experience in a similar role at a mission driven organization

Compensation and Benefits

The salary for this position is $110,000 non-negotiable.

The Sierra Club offers a competitive salary package commensurate with skills and experience plus excellent benefits that include medical, dental, and vision coverage, and a retirement savings 401(k) plan.

This is a category 3 exempt, non-represented, supervisory position.

Sierra Club is a 501(c)(4) non-profit organization. Sierra Club employees are not eligible to participate in the Federal Public Service Loan Forgiveness (PSLF) Program.

Sierra Club values the expertise and talents of foreign nationals. Sierra Club sponsors both nonimmigrant and immigrant visas when certain criteria are met, based on immigration laws and organizational needs. Such sponsorship is at the discretion of the Department Head and Sierra Club Human Resources in consultation with the employee’s manager. The Sierra Club cannot guarantee the approval of a visa petition. The Sierra Club is an equal opportunity employer committed to workforce diversity.

To Apply, please visit:

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