Senior Manager, Operations

Job Location

Washington, DC


Published By

Publisher Name

Type of Job



$70,000 to $75,000

Published Date

Feb 3, 2021

About the job

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Founded in 1936, the National Wildlife Federation has grown into America's largest and most trusted grassroots conservation organization with 53 state/territorial affiliates and more than six million members and supporters, including hunters, anglers, gardeners, birders, hikers, campers, paddlers, etc. The mission of the National Wildlife Federation is to unite all Americans to ensure wildlife thrive in our rapidly changing world. The National Wildlife Federation (NWF) believes that in order to save wildlife and ourselves, we need to ensure that all Americans have access to clean air and water, safe communities, easy and equitable access to nature, and protection from the ravages of climate change. These basic needs, equally necessary and urgent for all people, are foundational to bringing the conservation movement and ethos into the 21st century.


To advance our mission, we are seeking a full-time Senior Operations Manager to join our team, in Washington, DC. (Due to COVID-19 all employees are working remotely until we make return to work decisions). This position is an integral part of the National Advocacy Center’s (NAC) leadership team. In this role you will be responsible for working with the Vice President of National and International Conservation Programs and the NAC leadership team to achieve the goals of the strategic plan. You will act as a trusted advisor to the Vice President of National and International Conservation Programs, and will develop and maintain high-level oversight of all aspects of operations and administration. You will work to establish best practices within the NAC, and will be an active member of the wider NWF Program Operations team. You will also supervise the Contracts Specialist and the Office Manager, two full-time positions whose responsibilities are a subset of those listed below.


Your major areas of responsibility are:

  • Financial Management and Fundraising Support: Oversee the development and implementation of the various NAC budgets and ensures overall sound financial management of grants and donations consistent with NWF's policies. Takes a holistic approach to budget management and creation, looking across all NAC programs to strategically allocate funds. Develop, implement and manage budgets through projections, cost classifications, transfers and year-end carryovers; prepare and monitor NAC budgets consistent with NWF’s financial reporting system. Oversee and approve all expenses, including salary allocations, travel, office operations and special events. Generate and oversee all contract and grant agreements of the NAC including appropriate approvals and financial tracking. Process and manage input of NAC donations/payments received into the CRM system. Assist program staff in grant research and applications. Track grant reporting requirements and ensure that all requirements are met. Work closely with the Finance and Philanthropy departments.
  • Operational Management: Develop and implement operational processes and procedures for the NAC to ensure consistency, effectiveness and efficiency across teams and programs. Maintain and promote a safe, efficient and productive office environment. Oversee office lease and contract agreements, including modifications and renewals. Organize and/or assist with internal meetings, visits, retreats and special events and projects. Assist with development and communications tasks, such as events and mailings. Keep office equipment updated and in working order. Ensure systems and procedures are current and functional; keep office equipment updated and in working order. Provide for a process to approve, track and retain all contracts, grant agreements and other legal documents. Organize and/or assist with internal meetings, visits, staff retreats, and special events. Run regular staff meetings, and ensure all department staff are aware of processes and procedures.
  • Human Resource Planning and Management: Assist VPs, Associate VPs, and program leads with recruitment and hiring of new staff, and with staff development. Work with VPs and AVPs in overseeing all issues relating to human resources: onsite and remote staff hiring, retention of quality staff, and compliance with NWF policies. Promote a productive and interactive work environment.
  • Facilities Management: Direct the use and maintenance of NWF’s leased office space in Downtown Washington, DC, which is nearly 13,000 square feet containing five conference rooms and 66 employee workstations. Facilitate negotiation of the office lease and serve as intermediary with landlord regarding office space issues.
  • Internal Relations: Represent the NAC in relationship building and collaboration with other NWF departments and teams. Inform NAC staff of key messages and developments emanating from around the organization. Work closely with other Operations staff to ensure regular communications and to share "best practices".


  • College degree required
  • Minimum 5 years relevant experience in a budget preparation and/or management, operations, or administration capacity, preferably in a nonprofit setting
  • Proficient in Microsoft Office applications

Preferred Qualifications:

  • Formal training in financial administration and budgeting strongly preferred


  • Motivated by values of equity and responsibility to those most marginalized
  • Dedicated to deepening understanding of cultural and systemic racism and the intersectionality of multiple forms of social inequality
  • Demonstrates awareness of positional power and privilege (both personally and professionally) and its attendant impacts
  • Consistently brings a high level of empathy and social skills to work and interpersonal interactions
  • Acknowledges when mistakes are made and harm is done; works to repair breaches in relationships
  • Openly holds space, and invites others into conversations during sensitive engagements, exhibiting a responsible and respectful demeanor with colleagues and partners
  • Actively seeks feedback, direction, and guidance from all team members and keeps staff informed of decisions that impact them
  • Committed to deepening an environmental justice approach in policy priorities, program development and partner engagement
  • Demonstrates awareness of the attributes associated with a white dominant culture and takes actions to dismantle hierarchies of oppression within that culture
  • Dedicated to advancing NWF’s internal equity transformation and compelling partners and allies to incorporate equity into their work
  • Must be a strategic thinker, self-starter, well organized, strong communicator, and relationship builder.
  • This position requires a commitment to and strong skills related to leadership, strategy development, fundraising, and personnel management.
  • An entrepreneurial spirit, initiative, energy, the ability to lead, mentor and inspire others is critical to success.
  • Must have a passion for and commitment to NWF's mission.

Your actions are expected to reflect the staff values of the National Wildlife Federation: collaboration, mindfulness, empowerment, inclusivity, and mission focus.


Travel Requirements:


Due to the COVID pandemic, travel will be restricted. If/when it is deemed safe to travel, there may be some occasional travel.




Applications will be reviewed on a rolling basis. Click HERE to apply.


The salary range for this position is currently $70,000 to $75,000 annually.


The National Wildlife Federation values work-life balance and a family-friendly atmosphere. Our paid time-off includes 3 weeks of vacation leave, open wellbeing leave, 10 paid holidays, 3 floating holidays, a week-long winter break, and additional leave options, per year. In addition, our benefits package includes medical, dental, and vision insurance, company paid life insurance, AD&D, short and long-term disability, 16 weeks of paid FMLA leave, 403b retirement plan with employer matching and annual contribution, adoption benefits, and flexible work options including telecommuting, non-traditional work hours, and compressed work weeks. Applicants are invited to learn more about National Wildlife Federation’s benefits package at


We strive to increase diversity, equity, inclusion and justice (DEIJ) in all elements of our work and with our partners to support the interdependent needs of wildlife and people in a rapidly changing world. We recruit, employ, train, compensate, and promote regardless of race, religion, creed, national origin, ancestry, sex (including pregnancy), sexual orientation, gender identity (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, genetic information, past, current, or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law. We are proud to be an equal opportunity employer. Applicants are invited to learn more about National Wildlife Federation’s commitment to diversity, equity, and inclusion at


If you have a disability and require an accommodation or assistance with our online application process, please tell us how we can help by calling us at 703-438-6244.


The requirements listed in our job descriptions are guidelines, not hard and fast rules, and if you have 75% of the qualifications listed we encourage you to apply. Your experience refers to paid and unpaid experience, including volunteer work, which helps build the competencies, knowledge, and skills that translates directly to our openings. Applying gives you the opportunity to be considered.

Candidates should submit a cover letter and resume.


If selected for this position, a background check will be conducted.