Type of Job
Jun 22, 2023
About the job
Bikes Together is a 501(c)(3) nonprofit organization that promotes equitable access to bikes and bike education through a variety of recycling and education programs and a social enterprise retail bike shop in Denver, Colorado since 2008.
Bikes Together is excited to meet our next Programs Manager! This person will be community-focused, skilled at managing people and programs, and moved to make bicycle transportation, recreation and mechanics accessible to people who are usually excluded because of race, class, and/or gender. The Programs Manager will oversee Bikes Together’s volunteer, recycling and education programming.
This is a FTE position (35-40 hours/week depending on skills and interest) and reports to the Executive Director.
Bikes Together is currently staffed by an Executive Director, full-time Operations Director, full-time Sales manager, part-time Service Manager and full-time Retail Bike Mechanic. Current employees work as a team with an education focus and are excited to welcome our next Programs Manager. The current board of directors includes long-time volunteers, mechanics, instructors, and community advocates, and is majority trans/women/intersex/genderqueer (TWIG) and 25% members of color.
Management of Volunteers (35%)
- Recruit, orient, train, appreciate, gather feedback, and generally develop leadership of all shop volunteers so we can meet our goals of equitably recycling, repairing and redistributing bicycles, and teaching bicycle mechanics.
- Plan and facilitate quarterly volunteer orientations. Advocate for volunteers, program participants, and program goals in organizational meetings and decision-making
- Help volunteers and program participants foster mission-aligned cultural norms and goals (feminist, anti-racist, cross-class, and learning-focused) and navigate potential conflict. Identify needs for volunteer skill-building; develop programs and curriculum to support as needed.
- Convene and manage Program Committee of volunteers, board members and stakeholders to collaboratively plan programs that meet the needs of community members
- Maintain Better Impact Volunteer database
- Send regular communication and updates to volunteers
- Respond to inquiries from new/prospective volunteers, community partners, neighborhood organizations
- Assist with volunteer - and program-related content in monthly newsletter and social media; contribute to photo library
Programs Operations (30%)
- Be available (at least) 3 days/week during programming (Tues, Weds and Sat)
- When in the shop, engage and serve customers and program participants
- Oversee volunteer-led programs such as:
- Repair/Recycle Shifts
- Learn + Repair Appointments
- Bike Distribution Program
- Gender Equality Mechanics Programming
- One-time events and classes
- Off-site events and classes
- Co-manage bike donations
- Coordinate with Operations Director and Sales Manager to manage incoming program bicycle donations and determine which bikes go for retail bike production, programs, or scrap
- Create and maintain systems for sorting and processing “project” sidewalk bicycles, used parts, and materials to be recycled.
- Maintain a safe, organized, well-stocked, and accessible program space
- Manage inventory of Programs shop supplies and tools, (program accessories, replacement tools, new and used parts, and PPE)
- Identify and build community partnerships, especially in Denver central and westside neighborhoods for events, outreach, recruitment, redistributing excess donations, classes, and advocacy efforts.
Organizational and Nonprofit Responsibilities (15%)
- Cover for co-workers in the shop (for holidays and absences), as needed
- Attend bi-weekly All-Staff Meetings; rotate facilitation and agenda-setting
- Participate in biweekly meetings, annual self-evaluation, and goal-setting with supervisor (Executive Director)
- Help identify issues with the way we do things and propose changes. Identify gaps in skills and collaboratively implement solutions
- Participate in fundraising activities as determined by the Directors and Development Committee
- Create and maintain specific Programs Budget to be approved by Executive Director
- Contribute to creation of overall annual budget, organizational goals and priorities, evaluations, and strategic planning, as needed
- Contribute to cleaning and maintenance of the shop, storage, office and bathroom.
Classes Management (15%)
- Oversee operation of income-earning classes for the general public year-round
- Oversee calendaring, promotion, sales, registration, and evaluation of classes
- Supervise part-time class instructors as needed
Preferred skills, qualifications, and experience:
- Enthusiasm for creating a welcoming, accessible bike culture to help get more people on bikes
- Teaching experience (any topic); experience developing curriculum and training others
- Comfort working in a high-paced environment, experience managing a flow of people and setting and enforcing expectations with participants and volunteers
- Experience working with a diverse pool of participants and volunteers (diverse in race, age, class, gender, sexual orientation, and ability)
- Familiarity with tools and workshop safety practices, bike mechanic skills
- De-escalation skills and a trauma-informed, harm-reduction approach
- Bilingual and/or bicultural preferred but not required (especially Spanish/English, Arabic, Somali, French, Vietnamese)
- Knowledge of Google Drive, LightSpeed, Square, and Better Impact and/or ability to learn new computer systems
- Ability to be organized, attention to detail
- Awareness of local community programs (public, private, and/or nonprofit) with aligned or related values and missions
- Comfort using computers, excellent written communication skills
- Ability to regularly lift 50+ pounds, stand for prolonged periods of time and climb ladders
- Pay: $22-23/hour plus stipend for healthcare benefits and paid time off. $23-24.00/hour for bilingual fluency (Spanish/English preferred)
- Paid time off; accrual of 5.5 hours per two week pay period
- Generous $200 bi-weekly healthcare stipend to purchase individual health, dental and vision insurance through the state health exchange
- 80 hours paid, flexible holidays
- Employee discounts and purchasing through bike shop vendors
- $450 annual credit towards bikes/used parts
- Flexible work schedule after onboarding
- Well-established, positive relationships with customers, neighbors, and community-based and equity-focused agencies and organizations also working towards health-, transportation-, and education-equity
To apply, please submit a Cover Letter and Resume to email@example.com by 11:59 pm Monday July 10th, 2023. Bikes Together strives to create a welcoming environment with a culture of respect. Black, indigenous and people of color, women, raised poor and working-class people, multilingual people (any language), and LGBTQ people are strongly encouraged to apply. The position description can be found on our website: https://www.bikestogether.org/job-opportunities.