Bikes Together is a 501(c)(3) nonprofit organization that promotes equitable access to bikes and bike education through a variety of recycling and education programs and a social enterprise retail bike shop in Denver, Colorado since 2008.

Bikes Together is excited to meet our next Programs Manager! This person will be community-focused, skilled at managing people and programs, and moved to make bicycle transportation, recreation and mechanics accessible to people who are usually excluded because of race, class, and/or gender. The Programs Manager will oversee Bikes Together’s volunteer, recycling and education programming.

This is a FTE position (35-40 hours/week depending on skills and interest) and reports to the Executive Director.

Bikes Together is currently staffed by an Executive Director, full-time Operations Director, full-time Sales manager, part-time Service Manager and full-time Retail Bike Mechanic. Current employees work as a team with an education focus and are excited to welcome our next Programs Manager. The current board of directors includes long-time volunteers, mechanics, instructors, and community advocates, and is majority trans/women/intersex/genderqueer (TWIG) and 25% members of color.

Job Duties

Management of Volunteers (35%)

• Recruit, orient, train, appreciate, gather feedback, and generally develop leadership of all shop volunteers so we can meet our goals of equitably recycling, repairing and redistributing bicycles, and teaching bicycle mechanics.
• Plan and facilitate quarterly volunteer orientations. Advocate for volunteers, program participants, and program goals in organizational meetings and decision-making
• Help volunteers and program participants foster mission-aligned cultural norms and goals (feminist, anti-racist, cross-class, and learning-focused) and navigate potential conflict. Identify needs for volunteer skill-building; develop programs and curriculum to support as needed.
• Convene and manage Program Committee of volunteers, board members and stakeholders to collaboratively plan programs that meet the needs of community members
• Maintain Better Impact Volunteer database
• Send regular communication and updates to volunteers
• Respond to inquiries from new/prospective volunteers, community partners, neighborhood organizations
• Assist with volunteer - and program-related content in monthly newsletter and social media; contribute to photo library

Programs Operations (30%)

• Be available (at least) 3 days/week during programming (Tues, Weds and Sat)
• When in the shop, engage and serve customers and program participants
• Oversee volunteer-led programs such as:
• Repair/Recycle Shifts
• Learn + Repair Appointments
• Bike Distribution Program
• Gender Equality Mechanics Programming
• One-time events and classes
• Off-site events and classes
• Co-manage bike donations
• Coordinate with Operations Director and Sales Manager to manage incoming program bicycle donations and determine which bikes go for retail bike production, programs, or scrap
• Create and maintain systems for sorting and processing “project” sidewalk bicycles, used parts, and materials to be recycled.
• Maintain a safe, organized, well-stocked, and accessible program space
• Manage inventory of Programs shop supplies and tools, (program accessories, replacement tools, new and used parts, and PPE)

Partnerships (10%)

• Identify and build community partnerships, especially in Denver central and westside neighborhoods for events, outreach, recruitment, redistributing excess donations, classes, and advocacy efforts.

Organizational and Nonprofit Responsibilities (15%)

• Cover for co-workers in the shop (for holidays and absences), as needed
• Attend bi-weekly All-Staff Meetings; rotate facilitation and agenda-setting
• Participate in biweekly meetings, annual self-evaluation, and goal-setting with supervisor (Executive Director)
• Help identify issues with the way we do things and propose changes. Identify gaps in skills and collaboratively implement solutions
• Participate in fundraising activities as determined by the Directors and Development Committee
• Create and maintain specific Programs Budget to be approved by Executive Director
• Contribute to creation of overall annual budget, organizational goals and priorities, evaluations, and strategic planning, as needed
• Contribute to cleaning and maintenance of the shop, storage, office and bathroom.

Classes Management (15%)

• Oversee operation of income-earning classes for the general public year-round
• Oversee calendaring, promotion, sales, registration, and evaluation of classes
• Supervise part-time class instructors as needed

Preferred skills, qualifications, and experience:

1. Enthusiasm for creating a welcoming, accessible bike culture to help get more people on bikes
2. Teaching experience (any topic); experience developing curriculum and training others
3. Comfort working in a high-paced environment, experience managing a flow of people and setting and enforcing expectations with participants and volunteers
4. Experience working with a diverse pool of participants and volunteers (diverse in race, age, class, gender, sexual orientation, and ability)
5. Familiarity with tools and workshop safety practices, bike mechanic skills
6. De-escalation skills and a trauma-informed, harm-reduction approach
7. Bilingual and/or bicultural preferred but not required (especially Spanish/English, Arabic, Somali, French, Vietnamese)
8. Knowledge of Google Drive, LightSpeed, Square, and Better Impact and/or ability to learn new computer systems
9. Ability to be organized, attention to detail
10. Awareness of local community programs (public, private, and/or nonprofit) with aligned or related values and missions
11. Comfort using computers, excellent written communication skills
12. Ability to regularly lift 50+ pounds, stand for prolonged periods of time and climb ladders

Benefits:

• Pay: $22-23/hour plus stipend for healthcare benefits and paid time off. $23-24.00/hour for bilingual fluency (Spanish/English preferred)
• Paid time off; accrual of 5.5 hours per two week pay period
• Generous $200 bi-weekly healthcare stipend to purchase individual health, dental and vision insurance through the state health exchange
• 80 hours paid, flexible holidays
• Employee discounts and purchasing through bike shop vendors
• $450 annual credit towards bikes/used parts
• Flexible work schedule after onboarding
• Well-established, positive relationships with customers, neighbors, and community-based and equity-focused agencies and organizations also working towards health-, transportation-, and education-equity

Application Instructions:

To apply, please submit a Cover Letter and Resume to jobs@bikestogether.org by 11:59 pm Monday July 10th, 2023. Bikes Together strives to create a welcoming environment with a culture of respect. Black, indigenous and people of color, women, raised poor and working-class people, multilingual people (any language), and LGBTQ people are strongly encouraged to apply. The position description can be found on our website: https://www.bikestogether.org/job-opportunities.