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Program Manager, Connecting Audiences

Job Location

Washington, DC


Type of Job



Manager: $70,000-$95,000, Senior Manager: $80,000-$105,000

Published By

Publisher Name

Published Date

Oct 21, 2022

About the job

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The Manager will be responsible for managing a subset of NPF’s “Connect” impact pillars grant-making efforts that support more than 420 National Park Service units; 2,500+ NPS affiliated heritage sites, trails, scenic rivers, natural landmarks; and partners such as Friends Groups and community organizations.


This work entails recreation and visitor engagement programs, programs that support diversifying the NPS and conservation workforce, and programs that center equity and access for all people to recreate safely on federal land. The programs Service Corps, ParkVentures and a variety of NPS internships within this manager’s portfolio of programs. These programs strive to support NPS sites and park partner in making visitors feel welcome, safe, and represented.



  • Implement and oversee an assigned portfolio of NPF grant programs including Service Corps, ParkVentures and Internships. Provide grant support, project management, and technical assistance to effectively deliver grant funds to NPS and partner organizations
  • Manage the diverse components of programs by tracking the budget, timeline, deliverables, reporting, communications, and donor stewardship Budgeting tasks also include tracking both corporate and individual gifts, maintaining budgets for both granting and other relevant purposes and deliverables such as evaluation, site visit expenses, grantee travel, and resources and materials, and, ensuring that gifts intended for specific parks and projects are tracked and reported on
  • Provide grant-related consultative services and technical assistance to NPS and partner grantees to advance their work while contributing to systemic changes within the agency
  • Build and maintain strong communication and relationships with NPS and partner organizations to ensure sensitivity around high priority needs and internal processes
  • Assist with the development, implementation, evaluation and asset capture of grants and programs; to include advising in program facilitation best practices, network and partnership development, site visits, and regular correspondence and virtual check-ins with grantees and partners
  • Assist with administrative and operational functions such as development of departmental procedures; program budgets; reporting (donors, IRS, Congress, NPF Board); and effective and timely intake, review, storage and reconciliation of all grant requests
  • Communicate internally and externally the priorities and processes and advance strategic, organization wide goals effectively
  • Manage grant budgets and lead fiscal-related activities such as ensuring compliance and timely submission and processing of grant paperwork
  • Provide technical assistance to grant recipients by answering inquiries and overseeing general project implementation
  • Develop evaluation protocols and tools for relevant programs
  • Assist with gathering, compiling, and analyzing information on program-related issues for preparation of required planning documents, evaluations and budgets
  • Stay abreast of current issues in grants management and NPS issues/needs by attending relevant conferences/workshops and using attained knowledge to train staff and enhance program documentation
  • Provide research support in core policy and program areas including reviewing literature, investigating issues, and conducting surveys, interviews, and site visits as necessary
  • Work with NPF/NPS staff to evaluate potential new opportunities and programs in the context of the strategic plan
  • Represent NPF as appropriate at meetings, conferences, donor or Board member visits
  • Serve on cross-departmental teams to assist with strategic planning, donor proposal development, communications, fund disbursements and donor stewardship


Basic Qualifications

  • Minimum 3 years (5 years for Senior Manager) of experience in program or grant management positions; park, historic or cultural resource programs for young adults preferred
  • Program planning and management, management of statewide or national programs strongly preferred, experiences managing DEIA+ or workforce development programs
  • Expertise in budgeting, managing complex spreadsheets and understanding of non-profit project management
  • Experience in grants management processes, demonstrated experience managing approximately 50-100 grants per year preferred
  • Undergraduate degree in related field required; master’s degree or equivalent experience preferred
  • Experience with grants management databases, experience with Raiser’s Edge NXT or Fluxx preferred
  • Proficient in Microsoft Office Suite, especially Excel
  • Collaborative working style, responsive, considerate, flexible, and personable
  • Strong written and verbal communication skills
  • Exceptional organizational skills and attention to detail
  • Experience in working with diverse stakeholder, partners, and vendors; demonstrated ability to engage diverse organizations preferred
  • Some travel may be required

Preferred Experiences

  • Experience working in partnership with a federal agency, park, museum, historic/cultural site, or youth empowerment organization
  • Understanding of philanthropic gift lifecycle from proposal development to final reporting and donor stewardship
  • Ability to analyze and review grant requests for completeness, viability, inclusivity, and effectiveness
  • Evaluation & monitoring experience; knowledge and experience in developing and demonstrating effectiveness of program outcomes

NPF is currently registered to allow remote work in the following states:
 CA, CO, DC, FL, IL, MA, MD, MN, NC, NH, NM, NJ, NY, SC, TN, TX, VA, WA, WI

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