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Operations Associate

Job Location

Washington D.C.


Type of Job




Published By

Publisher Name

Published Date

Nov 3, 2023

About the job

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Founded in 1936, the National Wildlife Federation has grown into America's largest and most trusted grassroots conservation organization with 52 state and territorial affiliates and more than seven million members and supporters, including hunters, anglers, gardeners, birders, hikers, campers, paddlers, and outdoor enthusiasts of all ages and stripes. The mission of the National Wildlife Federation is to unite all Americans to ensure wildlife thrive in our rapidly changing world. We advance this mission through programming focused on conserving wildlife, restoring habitats and waterways, expanding outdoor opportunities, connecting children with nature, advancing environmental justice, and addressing the causes and consequences of climate change.


To support our mission, we seek a part-time Operations Associate to join our team. The Operations Associate will support the office administration of NWF’s National Advocacy Center in Washington, DC, and will report to the Senior Director of Operations. This position will be working in coordination with programmatic staff and all support departments of the organization including (but not limited to) the Operations and Human Resources teams. Areas of responsibility include day-to-day office management tasks such as event and space coordination; serving as a main point of contact for teams at HQ; making guests feel welcome and contributing to a positive, upbeat office culture. We are seeking an individual with excellent communication skills that is committed, collaborative, self-starting, with a passion for equity and inclusion, and interested in being a major contributor on a dynamic team.


In this position, the employee is expected to work fully from the National Advocacy Center (NAC) in Washington, DC, 20-24 hours per week.


Duties will include:


  • Serve as primary point of contact for visiting staff and groups to reserve and access space within the NAC, and serve as liaison between guests/groups and building security and program leadership
  • Assist with event preparation and execution by coordinating with vendors (caterers, etc), orienting guests, preparing event materials, coordinating IT and supply needs, and other duties as requested by event hosts
  • Ensure proper and timely maintenance of office space, including assistance with seating chart and guest desk reservation system; maintenance of all office supplies and working with relevant vendors and service providers to ensure equipment upkeep
  • Serve as primary point of contact for IT, HR, and other organizational teams trying to access NAC space and/or coordinate with NAC teams
  • Receive and distribute mail and handle outgoing mailing requests/needs
  • Lead routine inventories of NAC office needs, including publications, materials, supplies, appliances/equipment, subscriptions, and ensure replacements and/or upkeep are obtained as needed




  • Administrative experience, preferably with a nonprofit organization.
  • Strong interpersonal and communication skills.
  • Ability to work well without direct supervision, managing multiple tasks at once.
  • Strong organizational skills and the ability to juggle simultaneous work demands.
  • Ability to understand and contribute to the diversity, equity and inclusion initiatives set forth by the National Wildlife Federation.
  • Strategic thinker, well organized communicator, and demonstrated ability to set goals and meet deadlines.


Physical Requirements:


Remaining in a normal seated or standing position for extended periods; reaching and grasping by extending hand(s) or arm(s); dexterity to manipulate objects with fingers, for example, using a keyboard; communication skills using the spoken word; ability to see and hear within normal parameters; ability to move about the workspace. The position requires mobility, including moving materials weighing up to 15-pounds (such as a laptop computer or tablet, and re-arranging office furniture).


Persons with disabilities may be able to perform the essential duties of this position with reasonable accommodation. Requests for reasonable accommodation will be evaluated on an individual basis.


Please Note:


This job description sets forth the job’s principal duties, responsibilities, and requirements; it should not be construed as an exhaustive statement, however. Unless they begin with the word “may,” the Essential Duties and Responsibilities described above are “essential functions” of the job, as defined by the Americans with Disabilities Act.


NWF Values:


Your actions are expected to reflect the staff values of the National Wildlife Federation: collaboration, mindfulness, empowerment, inclusivity, and mission focus. Your competencies should include:


  • Being motivated by values of equity and responsibility to those most marginalized.
  • Consistently bringing a high level of empathy and social skills to work and interpersonal interactions.
  • Actively seeks feedback, direction, and guidance from all team members and keeps staff informed of decisions that impact them.
  • Being dedicated to advancing NWF’s internal equity transformation and compelling partners and allies to incorporate equity into their work; and
  • Passion for and commitment to NWF's mission


Applicants are invited to learn more about National Wildlife Federation’s required equity competencies at


Location and Work Mode:


This position is based out of our National Advocacy Center in Washington, DC. The National Wildlife Federation is committed to a flexible and empowered work environment with an authentic community of care for all staff. In this position, the employee is expected to work fully from the National Advocacy Center (NAC) in Washington, DC, 20-24 hours per week. For more information on Work Modes, please review the benefits section of our careers page:


Compensation and Benefits:


This position pays $20-23/hour, commensurate with experience.


We are proud of our designation by Mogul as a Top 100 Workplace with the Best Benefits, and by Forbes as one of America’s best small employers! We value work-life balance and a family-friendly atmosphere with flexible scheduling. We want you to be able to integrate work and personal life with attention to your self-care, so that your work schedule is not depleting. We offer benefits so you feel restored and fueled through the day and week.


We offer these supports to help manage your mental, emotional, and physical health:


  • Paid time off: Vacation that starts off at three weeks accrual based on a full-time schedule, unlimited wellbeing (this time can be used for physical, spiritual, emotional, cultural, religious or financial wellbeing for yourself, a partner, or family member – including pets), and 11 holidays.
  • We close down for a paid winter break between December 25 to January 1 to recognize end of-year stress, and time for reflection, rejuvenation, and spending time with family.
  • Up to 16 weeks of fully paid Family and Medical Leave
  • Low-cost health, dental, and vision insurance options – all outpatient mental health is covered at in-network rates
  • Therapist available at no cost
  • Pet insurance and discount perk program
  • Annual wellbeing allowance


In addition to your salary, we offer the following supports to your personal finances:


  • Retirement plan with immediate match and vesting
  • Annual year end retirement contribution
  • Tuition Reimbursement
  • Adoption and Surrogacy assistance
  • Pet adoption stipend
  • Student Loan management


Applicants are invited to learn more about National Wildlife Federation’s benefits package at




Applications will be reviewed on a rolling basis. Candidates must submit a cover letter and resume.


For more information on our recruiting process, please review our Careers page:


We strive to increase diversity, equity, inclusion and justice (DEIJ) in all elements of our work and with our partners to support the interdependent needs of wildlife and people in a rapidly changing world. We recruit, employ, train compensate, and promote regardless of race, religion, creed, national origin, ancestry, sex (including pregnancy), sexual orientation, gender identity (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, genetic information, past, current, or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law. We are proud to be an equal opportunity employer. Applicants are invited to learn more about National Wildlife Federation’s commitment to diversity, equity, and inclusion at


We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job, therefore our job descriptions are guidelines, not hard and fast rules. Your experience, which may include paid and unpaid experience, including volunteer work, helps build the competencies and knowledge that translates to our openings. Diversity of experience and skills combined with passion is a key to innovation and a culture of excellence. Therefore, we encourage people from all backgrounds to apply to our positions.


Please let us know if you require accommodations during the application or interview process by reaching us at or 703-438-6244.


If selected for this position, a background check will be conducted.

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