Gift Processing Analyst
Type of Job
$55,000 - $65,000
Mar 28, 2023
About the job
Founded in 1936, the National Wildlife Federation has grown into America's largest and most trusted grassroots conservation organization with 52 state and territorial affiliates and more than seven million members and supporters, including hunters, anglers, gardeners, birders, hikers, campers, paddlers, and outdoor enthusiasts of all ages and stripes. The mission of the National Wildlife Federation is to unite all Americans to ensure wildlife thrive in our rapidly changing world. We advance this mission through programming focused on conserving wildlife, restoring habitats and waterways, expanding outdoor opportunities, connecting children with nature, advancing environmental justice, and addressing the causes and consequences of climate change.
To advance our mission, we are seeking a full-time Analyst to support the Federation’s Individual Philanthropy team. A primary area of focus for this position is centered around gift processing for the Federation’s individual giving programs. This role will be central to providing both timely and accurate processing of VIP gifts as well as the critical coordination of meaningful acknowledgements.
In addition to gift processing, this position will play a crucial role in coordinating prospect development conversation amongst team leads.
They will use data to inform prospect development efforts and elevate awareness around key donor segments with whom the Federation should prioritize relationship building.
This position will assist with CRM support ensuring accurate recording of donor information, interactions and research. They will be trained to execute portfolio style research as needed to gain insight into donor motivations and aid officers is specific outreach efforts.
Tasks include but are not limited to the implementation of strategies to help acquire, retain, and steward donors; serve as a frontline resource for donor inquiries and outreach, and; ensure health and integrity of donor data across the Federation’s donor management systems.
In this role, you will:
Gift Processing & Receipting
- Serves as lead gift processor for individual giving, to include processing and acknowledgement of both restricted and unrestricted contributions.
- Works with Philanthropy Operations & Finance teams to ensure contributions deployed across the organization mirror the donor’s intent.
- Coordinate tailored recognition efforts needed from Chief Development Officer, Office of the President and other relationship managers to increase stewardship at critical points within the donor giving cycle.
- Assist in the creation, updating and personalization of Federation benefit packages, surveys and other donor driven pieces central to bettering the member experience.
Data Management, Reporting, Research & Analysis
- Ensures accurate recording of gifts in the system and that the moves management cycles are executed.
- Effectively tracks and manages opportunities within the CRM system to monitor and report for team leads at designated intervals.
- Leverages and/or deploys additive research, gathers personal interactions, and other insights within CRM to help to qualify donors for engagement opportunities with officers.
- Maintains constituent profiles and accurately enters demographic information, contact reports, and various moves management relating to donor qualification, cultivation, solicitation, and stewardship, performing these and other CRM-related functions with accuracy, regularity, and consistency.
- Uses data analysis and standardized reports to inform leadership’s efforts to monitor and evaluate portfolio management, strategy implementation, revenue generation, and resource deployment.
Shared Engagement Efforts
- Collaborates with various business units, program leads, and agency partners regularly, helping to ensure our teams are communicating and collaborating effectively.
- Attend and contribute to content planning meetings to effectively build understanding of donor strategies and communications.
- Build understanding of content generation, internal review, production, and delivery of various direct marketing packages, solicitations, and fundraising appeals to serve as back up to donor relations team as needed.
- Coordinate monthly portfolio snapshot meetings with team leads to foster awareness of potential revenues throughout the year.
- Exceptional organizational skills and attention to detail.
- Proven ability to work well under pressure by prioritizing and managing multiple tasks and competing deadlines effectively.
- Strong communication and editing skills; proven capabilities to draft correspondence, reports, and other written communications in a clear and professional manner.
- Proven record of using data to make informed business decisions.
- Passion for the preservation and protection of wildlife and wild places a plus.
- Proficiency in Microsoft Office Suite required. Familiarity with CRM and other fundraising and research software preferred.
- 2+ years of professional experience preferred, ideally in a non-profit setting.
Your actions are expected to reflect the staff values of the National Wildlife Federation: collaboration, mindfulness, empowerment, inclusivity, and mission focus. Your competencies should include:
- Being motivated by values of equity and responsibility to those most marginalized;
- Consistently bringing a high level of empathy and social skills to work and interpersonal interactions;
- Being committed to deepening an environmental justice approach in policy priorities, program development and partner engagement;
- Actively seeks feedback, direction, and guidance from all team members and keeps staff informed of decisions that impact them;
- Being dedicated to advancing NWF’s internal equity transformation and compelling partners and allies to incorporate equity into their work; and
- Passion for and commitment to NWF's mission
Location and Work Mode:
This position is based out of our Headquarters in Reston, VA. The National Wildlife Federation is committed to a flexible and empowered work environment with an authentic community of care for all staff. This position is hybrid, though the ability to design a partially remote schedule is available, to be decided jointly with their supervisor in the final stages of the interview process.
Compensation and Benefits:
The salary range for this position is $55,000-$65,000, commensurate with experience.
We are proud of our designation by Mogul as a Top 100 Workplace with the Best Benefits! We value work-life balance and a family-friendly atmosphere with flexible scheduling. We want you to be able to integrate work and personal life with attention to your self-care, so that your work schedule is not depleting. We offer benefits so you feel restored and fueled through the day and week.
We offer these supports to help manage your mental, emotional, and physical health:
- Paid time off: Vacation that starts off at three weeks accrual, unlimited wellbeing (this time can be used for physical, spiritual, emotional, cultural, religious or financial wellbeing for yourself, a partner, or family member – including pets), and 10 holidays.
- We close down for a paid winter break between December 25 to January 1 to recognize end of-year stress, and time for reflection, rejuvenation, and spending time with family.
- Up to 16 weeks of fully paid Family and Medical Leave
- Low-cost health, dental, and vision insurance options – all outpatient mental health is covered at in-network rates
- Therapist available at no cost
- Pet insurance and discount perk program
- Annual wellbeing allowance
In addition to your salary, we offer the following supports to your personal finances:
- Retirement plan with immediate match and vesting
- Annual year end retirement contribution
- Tuition Reimbursement
- Adoption and Surrogacy assistance
- Pet adoption stipend
- Student Loan management
Applicants are invited to learn more about National Wildlife Federation’s benefits package at https://www.nwf.org/About-Us/Careers.
The National Wildlife Federation closely follows the 2019 Novel Coronavirus Disease and has implemented processes that promote the safety of our employees, candidates, and communities. Proof of vaccination will be required for employment at the National Wildlife Federation.
Applications will be reviewed on a rolling basis. Candidates should submit a cover letter and resume.
We strive to increase diversity, equity, inclusion and justice (DEIJ) in all elements of our work and with our partners to support the interdependent needs of wildlife and people in a rapidly changing world. We recruit, employ, train compensate, and promote regardless of race, religion, creed, national origin, ancestry, sex (including pregnancy), sexual orientation, gender identity (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, genetic information, past, current, or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law. We are proud to be an equal opportunity employer. Applicants are invited to learn more about National Wildlife Federation’s commitment to diversity, equity, and inclusion at nwf.org/equity.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job, therefore our job descriptions are guidelines, not hard and fast rules. Your experience, which may include paid and unpaid experience, including volunteer work, helps build the competencies and knowledge that translates to our openings. Diversity of experience and skills combined with passion is a key to innovation and a culture of excellence. Therefore, we encourage people from all backgrounds to apply to our positions.
Please let us know if you require accommodations during the application or interview process by reaching us at firstname.lastname@example.org or 703-438-6244.
If selected for this position, a background check will be conducted.