Director, Internal Communications
Type of Job
The salary range for this position begins at $135,000
Feb 24, 2022
About the job
The National Geographic Society is a global non-profit organization committed to exploring, illuminating, and protecting the wonder of our world.
The Communications Division uses creative and strategic tools to further the mission of the National Geographic Society (NGS), while maintaining our place as one of the world’s most trusted non-profit organizations and global brands. The team’s creative minds develop and execute mission-driven, on-brand and strategic communications, marketing, creative and impact media for the NGS and amplify this content on our own channels, across National Geographic Partners (NGP) and through outside partners and earned media. The team is composed of six integrated departments: Engagement and Marketing Strategy, Brand, Creative, Strategic Communications, Executive Communications, and Content and Editorial.
The Director, Internal Communications is part of the Strategic Communications team and supports NGS by developing and overseeing the annual internal communications plan, which seeks to build an informed, engaged and inclusive community of employees. The Director, Internal Communications also provides strategic internal communications counsel to the Society’s CEO, Chief Communications Officer and Senior Leadership Team.
- Develop and oversee the implementation of a comprehensive internal communications plan for NGS that aligns with the Society’s strategic plan (NG Next) and annual integrated communications and marketing plan. Through comprehensive internal communications strategies, build an informed, engaged and inclusive community of employees. Incorporate the needs of key internal stakeholders, including the Chief Diversity, Equity and Inclusion Officer (CDEIO), to ensure that the plan fully supports organizational needs and priorities for the Society and makes the best use of resources, skills, budget and best practices. Establish high-level key performance indicators (KPIs) to measure effectiveness. (40%)
- Working closely with the Executive Communications team, lead the internal executive visibility plan and regular internal communications for the Society’s CEO and Senior Leadership Team. Produce regular all-staff meetings, which includes developing programming, panels, Q&As, talking points and “Mission Moments” featuring National Geographic Explorers, as well as serving as the meetings’ host as needed. (25%)
- Oversee the development of all internal positioning and messaging strategies for NGS, ensuring alignment with any external communications, as well as NGP and The Walt Disney Company when appropriate. Oversee and approve the editorial content and strategy for the Society’s intranet (NG Connect), weekly internal newsletters and other internal communications channels. Work closely with the CDEIO on engaging employees around the organization’s DEI strategy. (15%)
- Manage a team to support the development and execution of the internal communications strategy. Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities and conduct annual performance appraisals (15%).
- Serve as Project Lead for National Geographic’s emergency alerts system, NatGeo Alerts, and serve as communications representative on the Society’s Emergency Preparedness Committee. Act as point for dissemination of messages to staff in emergency situations, including during early mornings, late nights and weekends as necessary. (5%)
What You’ll Bring
Bachelor’s degree in communications, journalism, English or related field.
Minimum Years of Experience
10+ years, including at least 3+ supporting employee internal communications and/or employee engagement
3+ years of management experience
Necessary Knowledge and Skills
- Excellent oral and written communication skills; ability to work with a variety of internal constituents.
- Ability to handle sensitive information confidentially and exercise good professional judgment.
- Strong leadership, management and interpersonal skills with the ability to mentor team members effectively.
- Ability to work some late nights and weekends.
- Strong project management and prioritization skills.
- Experience facilitating a strong and effective organizational culture.
- Experience leading internal communications teams and strategies for a complex organization is a plus.
2 direct reports
- Hybrid - This position has been designated Hybrid, meaning your position will be performed from NGS Base Camp three fixed days a week (Tuesday, Wednesday and Thursday) and can be performed remotely for two fixed days a week (Monday and Friday). The salary range for this position begins at $135,000.
- As a science-based organization, National Geographic Society follows the guidance of the Centers for Disease Control and Prevention (CDC) and public health officials. To promote the health, safety, and well-being of all staff, as of February 28, 2022, all NGS employees must be fully vaccinated, including booster, against COVID-19 or request an exception for a qualifying medical reason or a sincerely held religious belief.
Jenn Saldarelli, Vice President at Chaloner is leading the search. Please apply at www.chaloner.com