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Development Operations Associate

Job Location

Washington, DC, United States


Type of Job




Published By

Publisher Name

Published Date

Oct 6, 2021

About the job

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Reporting directly to the Director of Philanthropic Administration, the Development Operations Associate will be a partner to expand operations functions within the Development department. This position is responsible for several key financial tasks, including restricted gift processes, supporting the preparation and monitoring of the annual department budget and supporting operations-related tasks on a growing team.



  • Works with major gifts, foundations, Finance and other colleagues to manage restricted gift allocation process in the OpenAir database, to establish proper accounting codes for all new restricted gifts and to facilitate restricted gift acknowledgements.
  • Stewards the annual preparation, monthly monitoring and analysis of the annual Development budget (including revenue and expenses), in collaboration with the Vice President of Philanthropy (VPP). This includes organizing budget revenue meetings with development, finance, and the field teams; coordinating expense meetings for the development team; and tracking expenses with the VPP in OpenAir.
  • Reviews monthly revenue and expense reports and liaises with the Finance team on all Development budget matters.
  • Conducts monthly budget reclasses.
  • Oversees stock and wire gift communication and tracking for Development.
  • Serves as a back-up for the Daily Gift Report and all unrestricted gift processes; reviews unrestricted acknowledgement letters.


  • Assists with essential projects for Development operations, including but not limited to: data preparation for the annual report, database clean-up projects, monthly donor flag updates, and more.
  • Maintains an annual calendar of operations tasks, trainings and other critical needs for the Development department.
  • Maintains all training and process-related documentation for the department and supports annual review and update activities.
  • Monitors charity watchdog ratings, facilitates annual meeting with senior staff and meets all deadlines to provide updates to various watchdog sites.
  • Serves as back-up support on Development research as needed.
  • Perform all other related duties as assigned.


Education: Bachelor’s (B.A./B.S.) degree or equivalent

Experience: 4 years of relevant experience, with an emphasis on budget management and donor relations. An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.

  • Experience in budget preparation, database management, development operations and donor relations.
  • Financial and quantitative analytical abilities to apply to such tasks as: donor analysis, gift processing and allocations, budget preparation and monitoring, and revenue and expense forecasting. Ability to assess specific needs for systems and procedures and to design and oversee implementation of them.
  • Familiarity with cycles of giving, donor stewardship (including acknowledgment processes) and donor communications.
  • Strong communications skills, including ability to gather information from multiple sources and form well-reasoned recommendations and procedures.
  • Excellent writing and editing skills.
  • Strong attention to detail and accuracy.
  • Excellent organizational and problem-solving skills.

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All employees are required to satisfactorily perform the essential duties and responsibilities of their positions. The essential duties and responsibilities listed above are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Defenders requires employees who engage in in-person work activities, including business travel or onsite work, to be fully vaccinated against COVID-19.  An applicant (i) who is disabled or pregnant or who has a qualifying medical condition that contraindicates a COVID-19 vaccination or (ii) who objects to being vaccinated on the basis of a sincerely held religious belief, observance or practice may request an exemption from this vaccination policy. This determination will be made on a case-by-case basis and in accordance with applicable law. Any medical information concerning an applicant's disability will be treated as a confidential medical record in compliance with applicable federal, state and local laws.

Please be advised this position is union-eligible.

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