Senior Account Executive

Spitfire Strategies is looking for an experienced and resourceful communications practitioner who understands the fast-paced client environment, who welcomes hands-on communications challenges, and who understands the integral role that digital strategy plays in achieving change.

This position can be based out of Spitfire’s Washington D.C. office or San Francisco office.

The senior account executive’s primary responsibilities are to lead day-to-day efforts on assigned client projects and implement pieces of larger accounts. Assigned tasks will regularly include but are not limited to: drafting high-quality client materials and presentations, including internal memos as well as client deliverables; conducting media relations; conducting research for communication plans including analysis of media coverage and materials, digital channels and relevant activities and tactics that support overarching strategy. Other tasks include managing assigned projects, providing client coaching, and creating and updating project work plans and budgets.

A successful candidate will seek out additional opportunities for professional development and will also be assigned tasks by project team leads or by members of Spitfire’s leadership team. In addition, the senior account executive will solidify their industry specialties (e.g., training, messaging, brand positioning, digital strategies).

The senior account executive reports directly to their functional manager but may also be assigned tasks by other members of the team or by Spitfire’s president. Spitfire's matrix structure encourages each employee to work with a variety of managers on different accounts and projects. The senior account executive may also be asked to oversee junior staff and manage outside consultants on specific projects.

A successful senior account executive demonstrates proficiency in completing the following activities.

Communication and Process
  • Create client materials, such as memos, media materials and emails that can be forwarded to the client with few or no revisions.
  • Contribute content to Spitfire intellectual property, such as training presentations, resource guides, blogs and case studies.
  • Draft components of a strategic communications plan, including strategic digital tactics.
  • Develop and implement high impact media outreach strategies.
  • Develop engagement ladders to help clients move supports up the virtual ladder.
  • Demonstrate media relations expertise, including pitching reporters and drafting editorial content.
  • Draft recommendations and findings from digital audits.
  • Utilize appropriate communication tactics to meet client’s goal.
  • Draft RFPs for website redesigns.
  • Demonstrate outstanding copy editing and writing skills.
  • Build an area of expertise (e.g., social media, particular policy issue, PowerPoint).
  • Create and manage work plans to scope of work outlined in proposal and contract.
  • Consistently meet project deadlines as set by project team.
Internal Relationships
  • Proactively contribute ideas to projects.
  • Regularly make recommendations to project lead on how to improve a project, including guidance around which social media platforms will most effectively reach target audiences.
  • Work with project/team lead to effectively complete scope of work so that it is top quality and within the terms of the contract.
  • Consistently demonstrate ability to successfully move into problem-solving mode whenever challenges or concerns arise.
  • Work well with and demonstrate respect for colleagues at all levels and consistently contribute to a positive work environment.
  • Demonstrate ability to work with functional manager to prioritize workload.
  • Understand scope of work of the projects working on well enough to answer questions about the project posed by firm management or other colleagues.
  • Assist members of project teams on challenging projects and hone understanding of account management.
  • Solicit feedback/provide regular updates to functional manager for assigned projects.
  • Identify new communications tools and demonstrate use to staff.
  • Solidify relationship with mentor to continue career growth.
External Relationships
  • Consistently demonstrate ability to get client’s messages to target audiences, either through earned media coverage, direct outreach to policymakers, or planning and implementation of other outreach activities.
  • Serve as a strong second point of contact on a small account and demonstrate increased ability to manage accounts and provide top-notch client service as demonstrated by wins by and praise from the client.
  • Coach sessions at Spitfire training programs that receive high marks and positive feedback on participants’ evaluation forms.
  • Demonstrate flexibility with clients and ability to manage expectations as well as ability to problem solve for clients to help them reach their goals in the most effective way possible.
  • Show good judgment and maturity with regard to client interactions.
  • Provide strong strategic advice to clients through coaching, memos, client service, etc.
Financial and Administrative
  • Submit timesheets accurately and on time
  • Submit expense reimbursement forms as appropriate
  • Submit vacation/leave requests as appropriate

As with all members of the Spitfire team, senior account executives are expected to follow the policies described in the Spitfire handbook, attend all internal meetings, and conduct themselves in a professional manner at all times while working to instill a positive work environment at the firm.

Qualifications

Must have a bachelor’s degree (degree requirements may be substituted for an equivalent combination of education, training and experience) and minimum of four years public relations agency or related professional experience or must have successful experience meeting all expectations as an Account Executive at Spitfire. Must demonstrate superior writing and editing skills. Must have ability to help clients develop highly strategic communications plans. Demonstrated outstanding public speaking skills are preferred as are superior client service skills. Candidate should be a highly motivated, self-starter who takes direction well but also can also work independently, thrives on variety and can shift directions seamlessly.

Compensation

Senior account executives are full-time, exempt employees. The salary range for this position is $55,000.00 to $64,000.00 per year.

Spitfire’s compensation package also includes 100% paid health and dental insurance for employees, generous paid time off, 14 – 15 paid holidays per year, a 401(k) plan, lunch twice per month, summer hours, and in-office perks like coffee, seltzer, fresh fruit, and snacks.

Location

This position can be based out of Spitfire’s Washington D.C. office or San Francisco office.

How to Apply

Please send the following three items to jobs@spitfirestrategies.com, noting the position title in the subject line:

  1. Cover letter. In your cover letter, please tell us about at least one time when you’ve sparked change.
  2. A brief writing sample, digital strategy memo, campaign strategy, or other client-level deliverable (2 – 5 pages).

Prior to submitting your application, please review the salary range for this position in the Compensation section above.

No phone calls, please.

Equal Opportunity Employer

Spitfire Strategies is committed to having a workforce that reflects diversity at all levels within the organization. We recognize the importance of not viewing individuals based on a single identity and we thrive on being equitable in our recruitment process as well as in our efforts to be inclusive of all employees. We encourage all applicants regardless of gender, race, religion, age, sexual orientation, disability, and other social identities to apply.

Nothing in this job description or posting guarantees employment.

About Spitfire

As a woman-owned firm, Spitfire’s values are rooted in one core principle: everyone belongs and has the power to spark change. Our work mirrors this. We’re relentless in our pursuit of opportunities to represent the best interests of people and the planet—whether that takes us into communities, across the country, or around the world. Our team of professionals stands ready to bring – and tap into – diverse perspectives, experiences and expertise to tackle the most critical social and environmental issues of our time.

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